Help
Contact
Real people, small team. Quote your order number and we can help you much faster.
Email us
- Orders and delivery: [TEHAN TO CONFIRM: support email address]
- Returns and refunds: [TEHAN TO CONFIRM: returns email address]
- Privacy and data requests: [TEHAN TO CONFIRM: privacy email address]
- Wholesale, press and collabs: [TEHAN TO CONFIRM: business email address]
We reply within [TEHAN TO CONFIRM: response time commitment] on business days. During a drop it can take a little longer.
Find your order first
Most questions — where is it, has it shipped, what did I order — are answered instantly on the order tracking page. You need your order number (it looks like LSD-001001) and the email you ordered with.
Social
- Instagram: [TEHAN TO CONFIRM: Instagram handle]
- TikTok: [TEHAN TO CONFIRM: TikTok handle]
DMs are not monitored for order queries. Please email so it reaches the right place.
Business details
- Registered name: [TEHAN TO CONFIRM: registered business name]
- Registration number: [TEHAN TO CONFIRM: CIPC registration number]
- Registered address: [TEHAN TO CONFIRM: street address]
- Phone: [TEHAN TO CONFIRM: contact number]
- Returns address: [TEHAN TO CONFIRM: return postal address]
Please do not send returns anywhere without a return reference from us — see the returns policy.