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LICENSD

Help

Contact

Real people, small team. Quote your order number and we can help you much faster.


Email us

  • Orders and delivery: [TEHAN TO CONFIRM: support email address]
  • Returns and refunds: [TEHAN TO CONFIRM: returns email address]
  • Privacy and data requests: [TEHAN TO CONFIRM: privacy email address]
  • Wholesale, press and collabs: [TEHAN TO CONFIRM: business email address]

We reply within [TEHAN TO CONFIRM: response time commitment] on business days. During a drop it can take a little longer.

Find your order first

Most questions — where is it, has it shipped, what did I order — are answered instantly on the order tracking page. You need your order number (it looks like LSD-001001) and the email you ordered with.

Social

  • Instagram: [TEHAN TO CONFIRM: Instagram handle]
  • TikTok: [TEHAN TO CONFIRM: TikTok handle]

DMs are not monitored for order queries. Please email so it reaches the right place.

Business details

  • Registered name: [TEHAN TO CONFIRM: registered business name]
  • Registration number: [TEHAN TO CONFIRM: CIPC registration number]
  • Registered address: [TEHAN TO CONFIRM: street address]
  • Phone: [TEHAN TO CONFIRM: contact number]
  • Returns address: [TEHAN TO CONFIRM: return postal address]

Please do not send returns anywhere without a return reference from us — see the returns policy.